KOLIN PHIL. INT'L., INC.

KOLIN Bldg., 1854 Sta. Rita St., Guadalupe Nuevo, Makati City 1212, Philippines

 

Customer : (02) 8852-6868

Mobile: (0917) 811 8982

 

PLANT

Blk 3 Lt. 5, Main Drive FCIE Compound, Bgy. Langkaan I, Dasmarinas, Cavite, Philippines

 

Tel.: (046) 402-0690

Fax: (046) 599-0793

KOLIN PHIL. INT'L., INC.

KOLIN Bldg., 1854 Sta. Rita St., Guadalupe Nuevo, Makati City 1212, Philippines

 

Customer : (02) 8852-6868

Mobile: (0917) 811 8982

 

PLANT

Blk 3 Lt. 5, Main Drive FCIE Compound, Bgy. Langkaan I, Dasmarinas, Cavite, Philippines

 

Tel.: (046) 402-0690

Fax: (046) 599-0793

Frequently Asked Questions

What is EER?

EER stands for Energy Efficient Ratio that measures the air conditioner’s efficiency by dividing the cooling capacity with the energy usage in watt hours. The higher the EER, the better cooling performance your AC will get, as well as greater energy savings will be attained in the long run.

What is the difference between Inverter and Non-Inverter?

Non-Inverter technology has a fixed compressor speed that only operates either at full or minimum speed. While inverter technology operates at variable speed, allowing the air conditioner unit vary its power output to precisely maintain the room temperature. Inverter technology provides you a better and precise energy savings at the same time, attaining quality cooling process quickly with less temperature fluctuation.

How often should I clean my air conditioner’s air filters?

In general, it is recommended to clean your air filters every once in a month. If you have a disposable filter, it is also recommended to replace it every once in a month.

How long is the warranty period of my unit?

Window type (Inverter / Regular)
1 year parts and labor warranty
5 years compressor warranty

Wall mounted (inverter/regular)
1 year parts and labor
5 years compressor warranty (residential)
3 years compressor warranty (commercial)

Flex match Series I / Series II
1 year parts and labor warranty
5 years compressor warranty

Package Type (regular) / floor ceiling (regular) / ceiling cassette (regular)
1 year warranty for parts and labor
2 years warranty for compressor

What services does kolin offer?

Kolin provides:
Installation,
Surveying,
And under TS/GC, we have:
Repairing,
Cleaning
And Leakage Testing.

What is the difference between a split type AC and Window type AC?

Split type air conditioners has two units (indoor and outdoor unit) while window type air conditioner has only one unit. Both air conditioners provides efficient cooling but split type AC has more features than window type AC.

How can I save energy when using my air conditioner?

The best way to attain energy efficient of your AC is to follow the needed requirements to install your AC. Follow the needed room requirements like precise room size and heat load information for better cooling process. Also use eco mode feature for sustainable energy efficiency. You can set it manually by applying cool mode and set the room temperature ranging from 23 to 25 degree celsius.

My air conditioner stopped cooling, what should I do?

Check first any minor problems that causes your AC to malfunction. See the air filters if its coated with large amount of dirt, if so, then clean it using any running water. If ever you have an outside unit, check it. Clean its surroundings and remove anything that blocks the air from passing through the unit. If the problem still persists, then you may contact our service hotline at (02) 8 852-6868.

When will my warranty be considered as void?

If the customer pursued any unauthorized service centers instead of any Kolin’s accredited service provider, then all the entitled warranty under to that specific product is legally terminated.

How can I increase the efficiency and lifespan of my AC?

Proper and regular maintenance is the best way to maintain the healthiness of your AC. It includes cleaning or replacing your air filters regularly especially during cold season. Make sure that your AC is applicable to your room size. Under size cooling may cause the compressor to break down easily.

What is the best way to maximize my air conditioner to attain quality energy efficient?

Before deciding to buy any air conditioners, always ensure if it’s applicable to the area of your room. Undersize cooling causes your compressor to run aggressively
that causes your energy consumption to rise up without achieving the cooling satisfaction you need.

Recommended settings for quality energy efficient, is set the room temperature from 23 to 25 degree Celsius and also set it in cool mode. Regular cleaning and check-up of your AC also helps to maintain its healthiness and also it’s effectiveness for the long run.

What is a FULL DC Inverter?

Full DC Inverter is composes of three DC Inverter technology; The DC Inverter Indoor Fan, DC Inverter Compressor, and DC Inverter Outdoor Fan. With your AC at Full DC Inverter, your energy savings are even better and bigger. As of now, Primus Series are the Kolin’s AC that has Full DC Inverter.

What is NETHOME Plus Application?

NETHOME Plus Is a downloadable application available at Play store and App store, which is use to control the settings of Primus Air Conditioner (Wifi) at ease anytime and anywhere you want.